Spotify is seeking an experienced Podcast Operations Specialist to join our Business Operations & Strategy team. Key point of contact for diagnosing issues, providing recommendations, and advising on any issues that arise
Identify and support project rollouts for new tools and process changes to increase the efficiency of our Podcast Advertising organization. Conduct business reviews with each of Spotify's studios (The Ringer, Gimlet, Parcast, Spotify Studios) to identify editorial opportunities to drive more revenue. Partner with Content teams to assess the advertising value of potential new show acquisitions and / or newly acquired shows. Assist annual joint business planning efforts for podcast shows and modeling the impact to our business. Support ad hoc leadership decisioning by providing thoughtful insights driven by data and analytics. 
Monitor campaign delivery in partnership with Campaign Management across podcasts and liaise with Content and Product to triage issues. 
Make data driven recommendations for customers on our podcast inventory. Monitor KPIs for advertising monetization on podcasts and develop escalation paths for over/under performance. Partner cross functionally on an international expansion playbook to define readiness to launch for monetization opportunities. Assist in building podcast roadmaps that cover our advertising measurement opportunities and more. Assist in driving a detailed sales strategy that encompasses inventory management, forecasting, customer segmentation and pricing tactics. Manage the strategic and operational needs of the growing podcast business along with the needs of the core business. You have experience visualizing and compiling data into presentations that drive a certain narrative and bring attention to important trends. You have experience in campaign delivery platforms such as Google Ad Manager. You have strong knowledge of Salesforce CRM and data visualization platforms (Tableau CRM, Tableau). You have strong analytical and quantitative skills ability to determine trends and propose solutions. You are inquisitive and challenge the effectiveness of current processes and procedures. 
You have excellent collaboration skills working with multiple departments and individuals to reach common solutions that serve revenue growth. You are a creative problem solver who thrives in a fast paced environment. You are organized and can juggle working on multiple different projects at once. You have the ability to identify necessary process improvements and leading projects to motivate change. You have extensive knowledge and experience in digital media and podcasts. You have 3+ years of business operations experience in a global or US role at a media publisher or platform.
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